Katchakid Reviews

We really care about what our customers have to say – here are just a few of the comments we have received from our customers recently.


Excellent
5 stars
Based on 258 reviews. See Some of the reviews here.
Nick Brown
5 stars
April 26
From the free consultation to the install it was easy!
From the free consultation to the install it has been a quick and painless procedure. I'm excited to show off my pool this summer. With a new baby in the house the peace of mind this will give our family is priceless. And without the issue of segmenting our yard with a fence! (The install guys did a great job on the install. The short explanation given and tips for ease of use will certainly help out in the daily use of the pool I'm the next few months!!)
Melissa
5 stars
April 25
Good job Katchakid!
We were referred to this company by someone who was highly satisfied with the product. Lavandis and Mike did a great install. Mike was very thorough when walking me through how to remove and put on the net. Can't wait to get our cover installed in a few weeks. No more clogged filters and vacuums from the leaves that blow in our pool daily!! Woohoo!!
Heather
5 stars
April 22
My husband and I are very impressed and …
My husband and I are very impressed and pleased with the customer service and installation of the net by Lavandis and Mike. The net itself looks great, we like the system, and we received great, detailed instructions on how to operate it. We have already referred KatchaKid to friends.
Tamra Muse
5 stars
April 19
The sales representative Kyeema was …
The sales representative Kyeema was very nice. When she came to our home for the consultation she answered all of our questions and believe me we had a LOT of questions. She was very patient and very helpful. The guys that installed it were very professional during the install. Once they finished they went over all the instructions with us and answered all of our questions. So far we are very pleased
Josh Hamsher
5 stars
April 19
We had a great experience with KatchaKid!
We had a great experience with KatchaKid! They were reliable, on time and provided a quality product. They explained the process in an easy to understand way and even followed up to see if we had questions. I would highly recommend them to everyone I know!
Angela
5 stars
April 26
This is the 2nd leaf catcher that I …
This is the 2nd leaf catcher that I have purchased and I love them both. Great service, looks fantastic and it's going to save us from the neighbors trees and Arizona monsoon. Thank you!
John shioman
5 stars
April 24
Lavandis and mike were very …
Lavandis and mike were very professional and courteous. Highly reccommend.
Carlos Alzaga
5 stars
April 21
First Class Company and Employees
Absolutely great to work with. We first met with Dub to obtain a quote and walk us through katchakid and he made it simple to go with them. Lavadis and Mike were also great they arrived on time and even asked for permission to enter yard (we just had the pool built and cannot remember any of the folks who worked on it ever doing that). They finished before the allotted time and walked me through the process of installing and taking down the net, which was what I needed. Would not hesitate to recommend the company or any of the folks that worked with us!
Dan Gwin
5 stars
April 19
Great job
Showed up on time. Quick install. Polite installers. Fence looks great.
Sherry
5 stars
April 18
Efficient
Efficient, polite installers. Nice product
Karl Kesler
5 stars
April 18
Looks great!
Looks great! Mike and Lavandis did a great job of explaining everything.
Dan Hobaica
5 stars
April 17
Great experience
Great experience, knowledgeable staff and so glad I went the bet route over the fence. Highly recommend.
Bt Jans
5 stars
April 13
Katchakid
Lavandis and Mike showed up exactly as scheduled. very professional, courteous and no mess left behind after install. They took the time to familiarize me with the process and maintenance of the netting. Overall a very pleasant experience to work with this company.
Kelsey Donnay
5 stars
April 11
I was pleasantly surprised of how …
I was pleasantly surprised of how quickly they responded to my query from the website and how soon they came and did an estimate. They installed it very quickly and gave us good instructions and tips for using it. We feel very safe having it installed in our home.
Amber Underwood
5 stars
April 09
Amazing service
Amazing service. So happy with everything
Tiffany Timmons Saab
5 stars
April 17
The response time is always so fast
The response time is always so fast, and this is the 2nd net we have bought in a year. From initial contact to install, they do a great job!
Rik
5 stars
April 17
Fast Install and the new looks great
Fast Install and the new looks great. In-laws have the new installed on their pool as well. Installers don't leave until you know what you are doing with net. It's pretty simple!
Kinsey Wall
5 stars
April 13
The salesman was professional and …
The salesman was professional and helpful and the installer was wonderful! He really worked with our unique situation, was incredibly knowledgeable and made everything work perfectly.
Kathy Boyce
5 stars
April 10
I was 100% pleased with my interactions …
I was 100% pleased with my interactions with the salesman and the installers, Chris and Isaac. Installers came early (1st time ever for me). They were polite, informative and hard workers.
Cassandra P
5 stars
April 08
Installers were great!
Installers were on time, friendly, and explained how to use the entire system. They made sure that I knew how to put on my cover and take it off. I'm very happy with this product.
Emily Hilby
5 stars
April 08
Pool net
Rob, Pearl, Mike, and Lavandis were all great to work with. Honest and professional with a great product. Thank you!
Maureen Lamb
5 stars
April 07
Excellent Service
It is such a relief knowing that my grandchildren can go out in the back and play safely. Your workers were there early and went right to work. They mad suggestions that would improve the safety and look of the safety net around the pool.
Mark Edward Nelson
5 stars
April 07
Entire process very well done.
Entire process very well done.
Phil Hopkins
5 stars
April 06
Fast courteous and good wormanship
Fast courteous and good workmanship
Roger Clark
5 stars
April 05
Great job in insta
Great job in installing
Zach Waggoner
5 stars
April 08
Lavandis and Mike were nice
Lavandis and Mike were nice, professional, and good at their work. Highly recommend.
Brett N
5 stars
April 07
Worked with our fluctuating schedule …
Worked with our fluctuating schedule and very happy with the end product
Shiela Nelson
5 stars
April 06
Great experience overall start to …
Great experience overall start to finish!! Very satisfied =) Installers Lavandis/Mike were very professional and friendly.=)
Lindsay Shaw
5 stars
April 05
Very Happy!
The process of getting our fence was so easy and we felt the price was very reasonable! When it was time for install the workmen showed up on time, worked quickly, were very polite and seemed to enjoy what they do, and when they finished made sure everything was cleaned up. They showed us how to use everything and it looks so nice. The material used is sturdy and you can tell it's quality. We are so pleased!
Drew Foster
5 stars
April 05
Professional and Polite
Lavandis and Mike installed our Katchakid net today and I am very pleased with the product. The guys were polite and on time. They allowed me ask questions during installation and I asked a lot. Very professional and customer-service oriented. They were extremely patient and informative when teaching me how to put on and off the net. Bobby form Sales was terrific, too, very accessible and responsive.
Diane Richmond
5 stars
April 04
From the moment Chris installed the …
From the moment Chris installed the katchakid, I have felt so relieved. Having our 21 month old with us over this past weekend has made our time outdoors so much more relaxing and enjoyable. Thank you, thank you, diane Richmond
Ethan Taub
5 stars
April 03
Christopher was beyond professional
Christopher was beyond professional. Exceeded expectations in every aspect - arrived early, explained every detail necessary, fence is not only safe but also aesthetically pleasing. Thank you Christopher and Katchakid.
J Schuelke
5 stars
April 03
We are so happy with the decision to …
We are so happy with the decision to have KatchAKid installed instead of making a fence. It looks better and is safer.
Golden St. John
5 stars
April 03
Great process from start to finish
Great process from start to finish. Called to get a quote and had someone visit my home within 24 hrs to take measurements and explain the process. Once I was ready to move forward they were able to schedule installation right away. Lavandis & Mike showed me how to use the product, including taking it off and putting it back on before I left, and while it's only been about a week since it's been on I already really enjoy it. It doesn't make the Backyard look ugly as fences often do and it's actually much quicker and easier to remove than I had expected. I'm sure it'll get even easier with practice.
Andrea Conte
5 stars
April 01
Lavandis and Mike installed a katchakid …
Lavandis and Mike installed a katchakid net around our pool and did a great job!! Their work was done neatly and in a timely manner. The katchakid net turned out great and looked as originally planned. They took the time to thoroughly explain and show us how it all worked. We were so impressed with how easy it was to take on and off. We are so happy with their work and the net and the peace of mind we will now have for our little one in the backyard. Thank you Mike, Lavandis and katchakid!!
jelena Madic
5 stars
April 03
Mike and Lavandis were great
Mike and Lavandis were great. Upon my request, they came a week before the installation has been scheduled to explain to me how the net will be installed. I had concerns because of our pool shape and challenging landscape in the backyard. They came in and made me fully comfortable about the whole thing. They arrived in time both for the actual installation and the demo. Upon finishing work they took time to explain the application and removal of the net. I am quite pleased with their results and, even more importantly, I feel good about letting my 4 year old running around and playing in our backyard.
Carolynn Jeffers
5 stars
April 03
This is the second one we have put on …
This is the second one we have put on our pool the other one lasted about 20 yrs. we dont .use the pool but wanted to protect the children and the and the squirels the person who put it on was just great
Monique Hatch
5 stars
April 03
We are very excited about our Katchakid …
We are very excited about our Katchakid net. From consultation to installation of our net, the process efficient and easy. Lavandis and Mike were our installers and were respectful and courteous. The net installation took about two hours. Once they were done, they showed us the best way to remove and replace the net, including little tips to make it easier. Thank you for your help.
Caitle Atencio
5 stars
April 03
Great customer service
Great customer service! Great product! Very timely!
Mo Aleem
5 stars
March 31
Excellent job
Excellent job. Very professional and very happy with my purchase.
Heather Johnson
5 stars
March 30
Very helpful quick response and very …
Very helpful quick response and very patient with us as we were deciding what to do. No pressure what so ever. Lokks and feels like very good quality. We did a 5ft fence with 1 gate . We have 7 kids ranging from 6 month old to 10 year old i feel very good about the safety fence
Robert Ramirez
5 stars
March 29
They were fast and clean in and out no …
They were fast and clean in and out no hassle
Ryan
5 stars
March 28
Pool Net in Tempe
The crew that came out was nothing short of professional, clean and courteous. It was a true pleasure. Thank you.
Matthew McCleary
5 stars
March 28
Great Fence
Thanks for great fence.
Brad
5 stars
March 27
Great product, It looks and works great
Lavandas and Mike did a very efficient job of installing our net. They walked us how to use it. It looks and works great.
Samuel Vange
5 stars
March 30
Excellent
Excellent! Things got done quickly, professionally, and without supervision or follow up. Chris accommodated my schedule and the net looks great ( and feels sturdy).
William Donnay
5 stars
March 29
Happy new owner
The crew that installed my pool net did a great job. My sister had one of these at her old house, which is where I've seen them and saw how effective it was.
Don Pak
5 stars
March 28
Excellent service. We installed fencing around our pool and a net over our spa. Thank you Katchakid.
Competitive price and great customer service.
Rich Hail
4 stars
March 27
Solid Line of Defense
Very happy with the look of the safety net. Unfortunately the color we choose wasn't thoroughly tested and it started to break/fray. However, KatchaKid came out the following week and replaced the entire net (it had been installed for 3 1/2 years) free of charge, no questions asked. As long as this one holds up, I'm very happy with the quality, protection it offers and customer service.
Loren Cook
5 stars
March 26
Superb
Excellent service and great product. We feel safe and at ease now with our newborn and safety around the pool. Thanks to Chris it was a great experience from start to finish.
Melissa McDonald
5 stars
March 26
Extremely happy
From the salesman to the installers to the quality of the fence, we are thoroughly happy.
Travis Holt
5 stars
March 22
Great job!
Lavandis and Mike were great! Quick efficient knowledgeable and all around nice! Very happy I went with Katchakid to secure my pool.
Joe Panter
5 stars
March 21
Mike and Lavandis were awesome!
Installation was flawless. Very professional and thorough.
Chris Draper
5 stars
March 20
Thank you!!!!
It was great to have such a great company here locally come out to my home and make an awesome presentation of their product. The install was fast and now my kids are protected from accidentally drowning!
JOB
5 stars
March 18
Safe and Sound
Lavandis and Mike with Katchakid showed up on time and completed quality installation. They took time to explain how to properly remove and install the product and ensured I was comfortable with process before the left. I have peace of mind knowing my family is safe with katchakid.
Daniel
5 stars
March 25
Everything went great
The workers were experienced and precise. They were quick and did not make a mess. The quality of the fences and their assembly is unrivaled.
Chilly
5 stars
March 22
Great work, great guys.
Mike and Lavandis were the installers for my job. Called to let me know they were on the way, right on time, very professional and helpful. They went above and beyond to get the job done and were done within the promised timeframe.
Jillian
5 stars
March 20
Fantastic Job!
Katch A Kid did an amazing job installing our safety net around our pool! Totally recommend them and their services to families looking for safety options, including fencing and netting, for residential pools. Reasonable pricing and a fantastic job all the way around!
Cesar Medina
4 stars
March 19
So far so good.
Great experience from first call to install. Can't comment on durability yet as it was just installed but quality of materials and workmanship appear top notch. 1 person install that took about 4-5 Hrs. Custom made for my pool , hand sewn and weaved on site. Very happy with the desert sand color for my patio. Great customer service. Had to schedule install around other construction projects, but was a breeze. Recommend this Pool Safety system , as I also have a Pool Fence.
Joseph & Lynette Rhea
5 stars
March 18
Great Experience
Danielle and the staff in Lewisville were great to work with, I highly recommend KatchAKid!
Trish
5 stars
March 17
Fantastic product!
We really loves these nets. This is our second. I have twin toddlers and one is a climbing monkey and I have no doubt she would find a way to climb a pool fence. But she can not get under this net! Plus it looks great and it's easy to use. Thanks KatchAKid for your fantastic product, great service and awesome install guys! I highly recommend to anyone with small children.
Chris Taulbee
5 stars
March 17
Awesome experience and a professional job well done
The install was quick and the product is amazing. Safety is important and this gives a piece of kind. Great job explains everything and a great product
King
5 stars
March 14
A Net of Protection
The product arrived as expected. The installation was very smooth with little disruption to our household. The installers were courteous, friendly, efficient with their time and mine. Quality of work was above average and installation time was shorter than advertised. Upon exit, the installers educated and demonstrated the product. I have since removed and replaced to their instruction. All went well as promised. I would buy another and am considering gifting all my children with one for their pools for Christmas.
Miykal Snell
5 stars
March 09
Fantastic service and product
From quote to installation they were friendly, professional and knowledgeable. The end product is a mesh fence that is sturdy and looks great! We would very much recommend KatchAKid to anyone.
McDonald
5 stars
March 09
Excellent!
Installation team was friendly and fast. We hosted a birthday party the day after installation and it was nice knowing that we could enjoy our time outside and not have to worry that a child slipped through the pool fence. We thought more of the kids would still gravitate towards the pool but only one of the more daredevil ones tried to climb (and it held up - only his foot touched the water).
LT
5 stars
March 17
Safe, easy and fast
KatchAKid is a quality service recommended to us by 2 other friends that have the nets on their pools. Safety is their priority and when the initial size of the net was incorrect, the installers Lavandis and Mike, quickly got on the phone to find a larger net, drove to pick it up and still install in the same day as originally scheduled. The net seems easy to use and safe for our 1yr old who is just leaving to reach for the door knobs. Thank you for installing so quickly and the quick demo!
Misty F.
5 stars
March 16
KatchAkid pool net
So happy to have this net installed to protect my children and anyone else's that come over. Doug was amazing and so helpful. All of customer service, tech installers as well. Looking forward to using this net and keeping everyone safe. Thank you!!
Scott Souza
5 stars
March 11
Very professional and easy to work with.
This company has it figured out. From our no hassle and very informative salesperson Dub, to Lavandis and Mike with the install of the Katchakid, we couldn't be happier. They even give you a video on the install in case you forget or run into problems.
Lauren R.
4 stars
March 09
good experience overall
The quoting process was great and everything was explained to us well. The fence looks nice and seems to be high quality. The one negative was the contractor didn't clean up the mess they created in our backyard. They had to bore into the flagstone to install the fence (which we knew about and were fine with) but they didn't bother to pick up the piles of broken rock and dirt that they left behind. Overall though, a good experience.
Karen
5 stars
March 08
Great experience.
Lavandis and Mike did an excellent job with the installation and explaining the system to us. Pauline in the main office was very helpful in addressing all my questions from the start. I highly recommend Katchakid!
Kv Nguyen
5 stars
March 08
Swimming Pool Fence
Excellent Service and Product, Thank you. KV Nguyen 909-971-7694
Rachel Fortenberry
5 stars
March 06
A great product!
The katchAKid is a very good product! It keeps our toddler safe and out of the pool. Love it!
Robert Starling
5 stars
March 03
KatchAKid is awesome!
Lavandis & Mike just installed my net and they were great. They were quick, professional, and extremely nice. Now my pool is safe and we don't have to worry about our little guy falling in. Thanks guys! Thanks too to Robert and Pearl who were excellent and thorough during the estimate and scheduling.
Mckenzie siemion
5 stars
March 03
Great
Mike and Lavandis were great! They showed up on time and completed the net in the estimated amount of time. We are so pleased with the sense of security we have now with our Katch a Kid pool net
Tom & Cindy Gates
5 stars
February 28
Pool Safety Net
Great product, great price.
Lindsey Javurek
5 stars
March 07
Perfect Service
We had a great experience. Doug called me immediately after my inquiry and immediately came over for an evaluation and quote- without any pressure. He is extremely nice and professional. When we called to schedule the installation they came asap and did a great job. The fence looks awesome! We could not be happier.
T
5 stars
March 04
consider me a lifelong customer
Love this company! They are very professional and the pool net looks amazing. Mike and Lavandis did an excellent installation job and they were very patient and showing me how to install and remove the net properly. Fantastic experience overall!
Robert Cummings
5 stars
March 03
Professional installation and product!
We selected the pool net option above the fence and have a fairly complicated swimming pool from both a size and shape perspective. KatchAKid provided an onsite assessment and quotation that we were most pleased with. Several days later, the installation team arrived and were both professional and friendly. The installation took several hours and their attention to detail was most impressive. The final product is a professional looking net that is easy to remove and replace. The price was also good given that the peace of mind this net provides has no cost comparison. Thank you for a great job!
Amy Donnell
5 stars
March 02
Excellent Service and Quality Product
We were very impressed with the professionalism that Pearl, Lavandis and Mike exhibited throughout the process of ordering and installing our pool net. We were grateful for the thorough demo regarding how to install and remove the net! Thank you Katchakid.
Jeremy Grubb
5 stars
February 27
Awesome alternative to Pool fence
Our Installer was very professional and the net works great. I wish they offered more guidance on the what color to select.
Russ Baumann
5 stars
February 25
First class service and company!
Our dealings with the home office and Pearl were professional and friendly. The field measurement and install coordination by her went according to plan. A+++ service. On the install, Lavandis and Mike did a great job. They called ahead, were on time, were courteous to us, answered all of our questions, showed us how everything worked and explained the Katchakid warranty. A+++ service. I would recommend this team without any reservations. RMBaumann, Chandler, AZ
John Sanders
5 stars
February 24
Excellent service
Mike and Lavandis did an excellent job installing our pool fence. Courteous, timely and outstanding customer service. Highly recommended!
Kelsey Barreira
5 stars
February 20
Great, friendly staff
KatchAKid was great to work with, and got our pool net installed very quickly. They explained everything in a very clear manor and were a very personable! Wouldn't have asked for a better company to install our safety net!
John Simone
5 stars
February 17
Done well
Very well done
Brooke Clark
5 stars
February 17
Great service and product
Robert was patient with me during the estimate as I had other contractors out to my home at the same time. He took the time to explain the net and process to me which was helpful in making the decision to use their product. The installers were super friendly and knowledgeable about putting the net on and taking it off. Love the way it looks over the pool and it saved the dog from falling in the day after they installed it! I will say that it is somewhat of a chore to remove the net to clean the pool but knowing my kids are safe makes it worth it.
Erin
5 stars
February 24
Well worth it
The amount of anxiety this pool net relieves is priceless. We already had a 5 foot fence, but it wasn't enough for anxiety mom. Such wonderful peace of mind that my 6 and 1 year old CANNOT fall in and drown with this net up. Installation went great. Lavandis and Mike were polite, friendly, and did a good job. Very pleased.
Rick H.
5 stars
February 23
The Leaf Cover is a great product!
Exceptional and friendly service. The Leaf Cover is just what I was looking for and so far it appears to be a great product.
Chris Standfield
5 stars
February 18
1005 Tall Pines Friendswood TX
Simply the best!!!!!
Mike
5 stars
February 17
Great product and service.
Contacted this family run company because of their stellar reviews. Called and scheduled appointment, showed up on time. Measured and quoted, price was spot on for value received. Cover is then fabricated to specifications...few weeks later they come and install. Easy on, easy off...fits like a glove. Mike and Lavandis are awesome. Highly recommend this company!
Dee S
5 stars
February 16
Great customer service
After debating for months on what product and who to use to help us keep our child safe; we woke up and our child could walk! We decided on the net because of the small yard and security of only a few being able to remove net with special tool. We received a call to confirm date of installation, which was about 2 weeks out. We also received a second confirmation the day before installation. Day of installation we get a call from installers and they give a 15 minute eta. Installation took a couple of hours and everything was clean and looked good. Mike did a good job of demonstrating removal and installation. Lavandis also did a good job answering my questions. I now feel safer with my one year old running around. 5 stars for customer service. Thanks guys!
Robert Rigual
5 stars
February 14
Great company, friendly employees!
Lavandis and Mike did a great job on our pool install. Friendly and very knowledgeable, thanks Katchakid
Mohsen Salehi
5 stars
February 13
Fence for the pool
Great Communication with Sales Rep. Reasonable lead time. Clean work.
L
5 stars
February 10
Pool net
The pool net turned out very nice. It's visually more appealing than a fence and doesn't confine our yard space. I had a great experience with the company as well. Dub was very friendly and explained the net well when he came out for the quote. Lavandis and Mike did a great job with the install. They were friendly and patient when explaining the net and walked me through it a couple times to try it out. Marty from the office was also very nice and helpful. Overall great customer service. So far my toddlers are afraid of the net so hopefully they will stay away from the pool now. Thank you.
John Doe
3 stars
February 07
Recent Purchase
The only reason I came back to KatchaKid is the product is superior to all others when it comes to my child's safety. This is the second pool net I have ordered in the past year and I have never once received a call to see if the product works, any problems, or if I know how to use it. Both times the product was installed when I was not home and the sales agent never called to see if I had any questions. Guess he got his commission so I didn't matter anymore.
Keith Richardson
5 stars
February 07
Wonderful People and Company!
My wife was at the house when they installed it. She spent the next 3 days telling me how wonderful the company and the installers were. The net looks awesome. We got black. Highly recommend that color. At the end of the day this company is full of good people which is why they are so good. Good people are hard to find. Thanks for the awesome net, great service and employing people that I'm proud to have in my house.
Glenn Gilchrist
5 stars
February 14
Delivered as promised
Good sales approach. Offer advice in line with your needs. Quality of product installed seems in line with what was promised. Installers were very professional.
Jennifer Williams
5 stars
February 10
Best Option
After reviewing may companies for a fence for our pool we decided with KatchAKid and are thrilled by the outcome. It looks fantastic. Everyone we worked with was so helpful and passionate about their work.
Alex Loeb
5 stars
February 08
Excellent service from order to installation.
The order Rep(Pearl) was extremely helpful and able to expedite my order. The follow up and follow through made the transaction flawless. The installation crew was on time and very thorough with use instructions.
Ana Cristina Diaz
5 stars
February 07
Great service
We just got our new katchakid net installed and the entire process and service were Great! Mike & Lavandis came to installed the net and they left everything clean the installation process was quicker than what I expected. They called me ahead of time to let me know they were on the way and their explanation was very clear and they took heir time to make sure we understood how to put it in and out. Definetly getting peace of mind with this net. Good warranty. I will recommend them 100%.
Jay Volquardsen
5 stars
February 07
KatchAKid Gave Us Our Backyard Back!
Love it! Much better than a pool fence!

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