Katchakid Reviews

We really care about what our customers have to say – here are just a few of the comments we have received from our customers recently.


Excellent
5 stars
Based on 507 reviews. See Some of the reviews here.
Dorothy
5 stars
August 18
We love our pool net
We love our pool net! Price is very reasonable, installation is so quick, and the guys are so polite! We can now rest, with no worry of our boxers falling into the pool! Yes, we did this for our dogs! It's super easy to use too!
Jason Marietta
5 stars
August 08
Katchakid Arizona is the bomb.com
Sometimes you find a vendor/contractor that nails it and you feel good about recommending them to your friends and family. That was my experience with Katchakid. Lavandis and Mike installed my net and were on time, professional, friendly, didn't waste time, and just damn good at their job. The sales and scheduling folks, Bobby and Pearl, were pleasant, professional, and knowledgeable too. Keep it up. I would recommend this team all day!
Sherri Isaacs
5 stars
August 06
Such a great product!
Such a great product! Installation was quick, a top quality job, and professionally done. Thank you Lavandis and Mike!
Vimala Punsammy
5 stars
August 01
Great experience
It was a great experience from the initial meeting with Bobby to the installation of the net. Lavandis and Mike did a great job installing and explaining the net to us.
Kimberly
5 stars
July 27
We had an awesome experience
We had an awesome experience. The sales man and the office staff were great and the installation guys (Lavandis and Mike) couldn’t have been better. They showed up on time, worked hard and the tutorial was very helpful. There is nothing that would keep me from recommending Katchakid.
Christine
5 stars
August 11
Lavandis and Mike were great
Lavandis and Mike were great! They were on time and explained everything we needed to know about our new leaf net! Thanks guys!
Tom Hutchison
5 stars
August 08
Absolutely professional
Absolutely professional. The install of the net went incredibly smooth, and turned out great. The guys were super informative and made sure we knew everything about operating the net and keeping our children safe. I couldn’t ask for anything more. I highly recommend them.
Adrienne Cates
5 stars
August 04
Excellent customer service
Excellent customer service, showed up on time, fast install!
Tyson Breinholt
4 stars
July 28
Katcha Kid worked
Katcha Kid worked great so far. The appointment was on time and the installation crew was helpful to explain how things worked. So far we are happy with the process and the product.
Tanyia Seay
5 stars
July 24
Lavandis and Mike were awesome
Lavandis and Mike were awesome! They let me know when they were about 15-20 minutes away from our house to start the install! They Had it done in about 1.5 hours(including the showing me how to use it). They even showed me the time lapse video of them doing the whole net! The whole process, was smooth and they even worked with getting it done when we needed it done by! I would highly recommend the company and if these guys come and do it, you will love the company even more!
Rhiannon
5 stars
July 19
Mike and Lavandis were great!
Mike and Lavandis today did SUCH a great job installing our new pool net! I love that the hooks disappear straight into the ground and the net looks so great in tan against our pool decking. Mike was awesome walking me through how to take the net on or off. Lavandis was great walking me through the paperwork and training materials. Smooth and seamless experience and we love love the end result!
CBS
3 stars
July 16
The actual product works
The actual product works. It is note particularly easy to put on or take off. Our issue is we were very delayed on delivery and installation. We were not in a huge rush, but there was no real explanation or concession on the over 1 month delay. Once they had our money, they seemed to care very little.
Allison Disarufino
5 stars
July 12
100% satisfied and thrilled to have the net installed
Lavandis and Mark showed up on time and immediately set to work. I appreciated their efficient and professional manner. They paid attention to detail placing the anchors evenly and cleanly. While Mark taught me how to remove and reinstall the net, Lavandis completely cleaned up the work area. All my questions were answered and they made sure I was happy with the product and their work before they left. I highly recommend Katch-A-Kid pool nets.
Jesse Hatgis
5 stars
July 10
The crew was courteous and…
The crew was courteous and professional. Detailed explanations of how to attach and detach the net were provided.
AZ Guy
5 stars
July 07
Just had our KatchAKid net installed
Just had our KatchAKid net installed by Lavandis and Mike. Great company, great product. Lavandis and Mike took their time to explain how to uninstall the net and had a couple-a experience based tips to save us money in the long run. Thanks everyone!
Marissa
5 stars
July 17
Great experience with Katch a Kid
Bobby sold the Katch a Kid to my husband and I, he was so kind and patient and we never felt pressure to quickly buy a product we weren't ready for. He was very quick with his response time and just a pleasure to work with. When it came to installation we had Lavandis and Mike install the product. They were very punctual in their arrival time and made sure we didn't have any questions or concerns before starting the installation process. They were very quick and thorough with their installation and then afterwards made sure we knew all the information we needed to successfully use the Katch a Kid. Overall we were extremely happy with Bobby, Lavandis and Mike and would gladly recommend this group to our friends and family!
Nitin Negi
5 stars
July 13
Mile and Lavandis did a great and…
Mile and Lavandis did a great and professional job. Showed up on time and explined in details in best possible way.
Juanita Antoinette Jackson Larsen
5 stars
July 12
I am very happy with my KatchAKid net
I am very happy with my KatchAKid net! They are an outstanding company that stands behind their product. The customer service was wonderful from start to finish. Lavandis and Mike did an excellent job installing my net. They were very courtesy, knowledgeable and professional.
Kirsten Ritzler
5 stars
July 07
Great experience- from start to finish!
I requested a quote and got a call back same day to schedule it. Bobby came out and spent the time answering all of our questions to help us make the best choice for us. We ended up going with the pool net and I'm so glad we did! Lavandis and Mike did an AMAZING job on the install and again, they answered every single question we had. Really great experience and I would highly recommend!
Ricknmegs
5 stars
June 28
I would recommend this company to all my friends!
I would recommend this company to all my friends with babies! My across the street neighbor had me come over and check out her catch a kid net and I put my baby right on it! Extremely safe and secure. The installers were extremely professional!! Lavandis ans Mike did an exceptional job! Thank you guys for being so informative!! Very happy with our choice to go with you guys!
JH
5 stars
June 24
Incredible service and responsiveness
Very rapid response to set up appointment. Answered all questions thoughtfully on the phone and during pool evaluation. Very quick to schedule and complete installation.
Dan Noma Jr
5 stars
June 22
This was my second pool done with these…
This was my second pool done with these guys, great work!
Mario Herrera
5 stars
June 20
My wife and I can finally get some rest!
My wife and I can finally get some rest! Such a relief knowing our pool is secure! From the salesman, Bobby, who took as much time as we needed and answered the many, many questions we had. To Lavandis and Mike who were out in 110 degree heat installing the net always with a smile and taking over an hour going over and over with us the basics on instal, removal and re-install. What a great experience we have had! We would definitely recommend Katchakid to everyone who has a pool! Thank you, the Herrera Family.
Erika Primiano
5 stars
June 19
Great customer service
Great customer service! Installation was done in a timely manner and instructions were very clear. Mike even made sure my oldest daughter knew how to do some of the removal and replacement of the net. Lavandis made it possible for me to pay with a different credit card instead of the one used for the deposit. I would definitely recommend Katchakid to anyone looking for a safe pool covering. Thank you!!!
Sherri D
5 stars
June 18
Great company to work with.
Great company to work with. Good price for a great safety barrier for our grandkids. Would recommend them to anyone needing this type of product.
Paul White
5 stars
June 23
Excellent customer service
The entire process was smooth. The installers were great. They worked fast, gave great instruction on how to operate the net and their customer service was excellent. I would highly recommend!
Celine Eckholdt
5 stars
June 21
Awesome
Pearl was so easy to work with. Installation went smoothly. We love not having a pool fence! It doesn’t take long to remove and put back the net.
B Hall
5 stars
June 20
Overall experience was excellent
Overall experience was excellent! The sales person was very knowledgeable and went the extra mile to provide information and conduct the sale after normal business hours. The office staff I dealt with were very polite and professional. The installation team’s appearance was professional and they did an excellent job installing the netting. They made sure before they left that I understood your to install and remove the netting, as well as provide tips they obtained from other customer reviews. I highly recommend them!
Mike De Gregorio
5 stars
June 18
Lavandis and Mike did a great job with…
Lavandis and Mike did a great job with the installation and demo of the product.
Britta Bucholz
5 stars
June 13
Professional
Professional, great customer service and amazing product!
Kelly Halbison
5 stars
June 12
We are so happy we chose Katchakid
We are so happy we chose Katchakid! Bobby, our sales rep, was very thorough and addressed all our concerns and answered all of our questions with ease. Lavandis and Mike installed our net and did an amazing job! I especially appreciate their patience with teaching us how to properly and safely apply, store, and reattach our net. We couldn't have asked for a better experience.
Ali G
5 stars
June 07
Lavandis and Mike were so efficient and…
Lavandis and Mike were so efficient and knowledgeable! Thank you so much for taking the time to teach us about our new net!
fatuma osman
5 stars
June 01
Lavandis and Mike with Katchakid
Lavandis and Mike with Katchakid were very professional and explains the whole process of installation. Good Job!
Nicolle Starks
5 stars
May 29
Lavandis and Mike with Katchakid were…
Lavandis and Mike with Katchakid were very friendly and took the time to show us how to take the net on and off and answer any questions we had! Job well done, thank you!
Austen
5 stars
May 23
Both Mike and Lavandis were…
Both Mike and Lavandis were professional, promt and knowledgeable. I would recommend them again.
Rumur Stamps
5 stars
June 11
Thank you Lavandis and Mike!
Awesome experience with Lavandis and Mike! They were very kind and patient teaching me how to use the net and even helped me with my little ones so I could learn. So happy to have the peace of mind this product provides. Thank you for the quick installation and exceptional service!
Linnea S.
5 stars
June 07
All around, a great experience!
Lavandis & Mike did a great job with our install. The net looks fantastic and will provide so much peace of mind. Bobby was very helpful on the sales side. All around, a great experience. Thanks!
Jonas Aharoni
5 stars
May 29
katchakid review
very good experience, people were very professional.
Lynn Adkins
5 stars
May 24
All of the representatives that came…
All of the representatives that came out were honest, friendly, and quite helpful. We are very pleased with this product.
Jim Stoll
5 stars
May 22
Just had my safety net installed
Just had my safety net installed. Looks great. Mike and Lavandis were polite and professional. They also were eager to teach me and answer my questions. They showed me everything multiple times so I was comfortable with the removal and install. I know nice people when I see and interact with them, and these two gentlemen are some of the nicest people I have met. I rate the product and the people at the highest rating possible. Would recommend them and their product to anyone needing pool safety. My young grandsons are going to be very thankful!
Christi Adams
5 stars
May 18
Mike and Lavandis were wonderful
Mike and Lavandis were wonderful! The net looks great and is very easy to use! I now feel secure when my 4 grandsons come to visit. Great product and great customer service.
Jennifer Rivera
5 stars
May 16
The entire process was smooth and…
The entire process was smooth and timely from the initial consultation to the installation. All parties were personal and professional and did quality work - I would happily recommend them!
melissa stack
5 stars
May 14
We are so happy with our Katch a Kid!
We are so happy with our Katch a Kid! Bobby made it easy to get a quote and get set up for installation. Mike and Lavandis not only arrived early (when does that ever happen?!) but they were so friendly and professional and quick! They did a great job explaining how to use the net and even gave me a few tips and tricks for storing and unrolling. Great product and great team!
Matthew Firek
5 stars
May 10
Great company and great product!
The guys who installed were quick and took the time to show us exactly how to do the entire thing. Very knowledgeable and very friendly. Completely satisfied!
Jennifer Martinez
5 stars
May 04
Highly recommended
Mike and Lavandis were amazing! They friendly and great customer service! The net looks awesome, they did a great job! It was a very pleasant experience.
Neil Hiller
5 stars
May 17
Great experience from sales to…
Great experience from sales to installation. Lavandis and Mike were professional and friendly; a pleasure to have in our yard!
Iman Farrior
5 stars
May 15
The installation went smoothly and…
The installation went smoothly and quickly. Expectations exceeded!
Terry Dillon
5 stars
May 11
The Katch-A-Kid net system is a very…
The Katch-A-Kid net system is a very worthwhile investment. We replaced our old barrier pool fence with this and our backyard is now much more open while still providing safety peace of mind...
Vanessa Landis
5 stars
May 10
Mike and Lavandis were great
Mike and Lavandis were great! They were patient in showing me how it worked and were very professional thru the whole process. Highly recommend
Christi Adams
5 stars
May 03
Mike and Lavandis were awesome!
Mike and Lavandis were awesome! They did a great job! The net looks great! It was a very pleasant experience. Great customer service.
Chris
5 stars
April 26
Lavandis and Mike did an excellent job
Lavandis and Mike did an excellent job. Would recommend company to anyone.
Sarah
5 stars
April 20
Great experience from start to finish!
What a great experience from start to finish! We love our katchakid net! We ordered our net prior to moving into our new house. It was installed by Lavandis and Mike who were professional and efficient - man those guys hustle. Thank you for the easy to understand instructions for using it and for doing such a nice, clean job!
Mr Alejandro Cardenas
5 stars
April 18
highly recommend
excellent product! great n friendly installation crew, easy to remove and most importantly, brings peace of mind!
jay jacobs
5 stars
April 13
Lavandis and Mike did a great job
Lavandis and Mike did a great job. Very helpful in their explanations. Looks great.
Sergio
5 stars
April 11
Lavandis and Mike did an excellent job
Lavandis and Mike did an excellent job. Would recommend company to anyone.
Kathleen
5 stars
April 26
Efficient and friendly company
Efficient and friendly company! The safety net went on my spa in a timely and affordable manner.
Jack Akopian
5 stars
April 19
Good quality material
Good quality material, great customer service, friendly staff
Kyle Stephens
5 stars
April 18
Great customer service
Great customer service. Install went smoothly, looks great.
Shawna Taylor
5 stars
April 12
Mike and Lavandis did a great job!
Mike and Lavandis did a great job!
Tom Grotsky
5 stars
April 09
Great job.
Great job. Great job
Jamie Pusateri
5 stars
April 06
Great service & product!
Installers were great. Explained how to use very well and were very polite.
Mary Guleserian
5 stars
April 05
The guys got it finishehed In one…
The guys got it finishehed In one afternoon! Very thorough and neat! I’ve become less anxious and paranoid because this wonderful net was up all around my pool protecting anyone from drowning. Not only that... no more Racoons using my pool to poop in! Or the two ducks who come yearly trying to nest nearby. (They were persistent!) But no more! I feel so relieved! Thanks Katchakid!
Tom W
5 stars
April 04
katchakind installation Lavandis and Mike did a great job…
Lavandis and Mike did a great job installing the net. The net looks good and doesn't seem difficult to remove and put back on. We're glad that we had it installed and our grandchildren will be much safer now.
Tom W
5 stars
April 03
Lavandis & Mike did a great job…
Lavandis & Mike did a great job installing the katchakid system. They gave good instruction on how to remove and reinstall the system. Now my grand children are safer.
Laura Cross
1 stars
March 31
Installed improperly and caused our…
Installed improperly and caused our brand new pool to have the coping pull away after only 8 months of the use of the net. Owner didn't even contact us when we asked her to come take a look. Would not recommend this as a solution for your child's safety.
Amanda Martinez
5 stars
April 05
Great new net for our pool
When we purchased our home, it came with a pool net for the pool, but no instruction on how to use it (not to mention no indication of how old the net was! We are certain it was from KatchAKid, but it's older than their digital records so we know that is too old to use!). We didn't have any kids at the time, but now that we do, we knew we needed a way to keep our daughter and her friends safe in our yard. Bobby measured our pool and gave us a quote, and the ordering process was smooth. Lavandis and Mike came by to install it this morning (a longer process than I thought, but not much can be done about that), and the net looks fantastic. We are very happy with the net and KatchAKid.
Kris Maloy
5 stars
April 04
Perfect product for my application.
The product and design was absolutely perfect for my needed application. The installers were clean, super courteous and did an excellent install. This is my second time contracting KatchAKid
Adele Fischbach
5 stars
April 03
This product seems very safe
This product seems very safe. The staff was friendly and professional. The installation was prompt and professionally completed. Putting the net on and off is a bit difficult, but I will figure it out.
Robert Schuman
5 stars
April 01
We had a great experience with Katchakid
We had a great experience with Katchakid. Lavandis and Mike were very professional, arrived as scheduled and gave a very thorough explanation/demo of how to operate the net.
Celia Cannon
5 stars
March 30
Lavandis and Mike installed our fence…
Lavandis and Mike installed our fence today . They were prompt ,polite and the fence looks great . We will recommend them and this company to anyone . Thank you !!
Nicole
5 stars
March 29
Lavandis and Mike were awesome!
Lavandis and Mike were awesome! Quick set up, very professional and polite, and gave helpful tips and thorough instructions on how to use it! Will definitely recommend to others!
Mark Rademeyer
5 stars
March 23
Sales and installation team was top…
Sales and installation team was top notch. I was recommended katchakid and would not hesitate to recommend to some else in the market.
Tiffany
5 stars
March 22
Happy customer
We are on our second net. We love the product so much. Our first one lasted about 8 years. We hope to have a good run with our second. Lavandis and mike were on time, quick and friendly. They even made sure I could remove the net before leaving. Thank you!!
James Dray
5 stars
March 22
Lavandis and Mike do exceptional work.
Lavandis and Mike do exceptional work.
Sam
5 stars
March 19
Beautiful alternative to a pool fence!
Beautiful alternative to a pool fence!
Arni
5 stars
March 27
Easy and safe
Lavandis and Mike came in and put a net on for us. Easy, honest picking and installation process. Professional and on time. Explained everything. No hassles. You can't beat the safety of a net, that sucker isn't coming off unless I take it off, no worrying about gates not closing or a chair being pushed up against a fence.
Mkscott
5 stars
March 22
Happy to have a custom Katch a Kid Pool Net
Lavandis and Mike installed a custom fit Katch a Kid net over my daughter’s pool. They were efficient, friendly and professional. They showed me how to take off and put on the net and very patiently answered all my questions. We also have a pool net from Katch a Kid and it has saved three kids while we were in back yard having parties. You think you’re vigilant and accidents still can happen. But with a net, no child will be a drowning victim at our house. The beige net really becomes invisible against the look deck and does not affect the nice landscaping in the yard.
Jeff Smith
5 stars
March 22
This company could not have been…
This company could not have been friendlier, more helpful, and the product is perfect. We couldn't be happier!!!
Armando Perez
5 stars
March 19
Outstanding customer service by every…
Outstanding customer service by every staff member. Very professional team. Great installation crew and the net works looks and works great.
Bill Fay
5 stars
March 19
Only had it a couple weeks but I like…
Only had it a couple weeks but I like the look and the safety it provides.
Heather Wright
5 stars
March 16
Reliable with exceptional service
Reliable with exceptional service . On time delivery and quality work ! Small price to pay for keeping our children safe! I would highly recommend this company to all ! Heather Laveen AZ
Sean Connolly
5 stars
March 15
Lavandis and Mike did a great job
Lavandis and Mike did a great job, the entire process from quote to install was a breeze. Well worth it!
Susan
5 stars
March 13
Lavandis and MIIke were super…
Lavandis and MIIke were super installers! Love my Katchakid!
Rachelle Eakin Dearth
5 stars
March 07
Very patient and thorough when…
Very patient and thorough when explaining steps to using the device. Friendly and pleasant.
Debbie Reed
5 stars
March 02
Love my net
Love my net. Big thanks to Lavandis and Mike for their professionalism. They were on time, did the job efficiently, and have great instructions on use and helpful tips. The net looks great and seems very easy to use. Love that my small backyard is not overcome by a gate and my kids are safe to play in the backyard.
Angelina Echeverria
5 stars
March 15
My little ones are safe & our pool looks amazing!
The entire process from our quote with Bobby to the install with Lavandis and Mike was not only smooth but professional and insightful. It was clear Bobby had a absolute confidence in this net and a deep-rooted concern for children’s safety when explaining all of the benefits of the katchakid net. Further, Lavandis and Mike showed their engineering expertise in carefully installing the net, while taking great attention to every area of the pool, including our waterfall. They thoroughly explained the mechanisms of the net, anchors, ratchet and roller and how simple it is to remove & replace before and after swimming. I especially appreciated their experienced tips with walking around before fully tightening the system and demonstrating the process. I am extremely confident that this net will keep my little ones safe and just as confident that I can easily take off the net and put it back on with ease. Highly recommend this company and each of these valued employees. Thank you from our entire family!!
Lindsey Kirchhofer
5 stars
March 14
Great product, great team and quick installation!
Great product and quick installation! Lavandis and Mike got right to work and they were fantastic! Once installed, they showed me how to use the net and answered all my questions. I would highly recommend this product and this team!
Lionel Wooten
5 stars
March 08
Lavandis and mike were professional and…
Lavandis and mike were professional and explained how the net works, took time to show me how everything works. Would recommend them to my friends.The net is exactly what we were looking for our grandson.
Nikki Laing
5 stars
March 05
I am very pleased with Katchakid Pool Net
I am very pleased with the professionalism, experience and attention to detail displayed by Katchakid’s employees Mike and Lavandis. I felt very confident in their skilll set while securing our pool with the safety net. They clearly explained the ease of removing and replacing the net which reinforced my decision of purchasing this product even more. Thank you Katchakid!
Megs Malay
5 stars
March 02
Love my new net!
Lavandis and Mike came to install my net today. They were on time and efficient. They did a wonderful job. They also were able to explain loosening and tightening the net to me without dumbing it down at all Bc I am a woman. I always appreciate that. I have heard wonderful things from friends about the safety of the net and am thrilled we now have one of our own! Now I don’t have to worry about my little one playing in our yard! Thank you guys! You Rock!
Veronica Fernández
5 stars
March 02
Great service
Great service
Felicity Barrett
5 stars
February 20
The entire process was painless!
The entire process was painless. From the initial quote to install and demo. Everyone was professional and helpful. Mike and Lavandis did a quick band clean job with the install and were very patient with the demo. Our backyard looks amazing with the net and feel very secure having the kids play back there.
Infini-toys Kids
5 stars
February 13
Great company
Great company, great product !! I am very happy with my pool net. It looks so much nicer than a fence. I highly recommend Katch-a-Kid!
Cindy Arana
5 stars
February 12
Bobby, Lavandis and Mike were great
Called Katchakid for a quote and Bobby came out next day. An appointment was scheduled for about a week. Mike and Lavandis were on time and very professional. They did a great job and were very patient in explaining how to use the net. I would definitely recommend them!
Nastassia Mozell
5 stars
February 02
Lavandis and Mike were so great and …
Lavandis and Mike were so great and professional. They were on time, did a fantastic job installing and were patient and very throughout with explaining how to remove and install the net.
Jeff Moghina
5 stars
March 02
Great experience
Mike and Lavandis from KatchaKid came out to install our net. I appreciate they arranged their schedule so I could arrive home from work and receive the full demonstration with my wife. Mike's instructions and demonstration were very clear and thorough. They were polite and worked quickly. We had a great experience and we're glad to have a safety product on our pool to protect our children!
Brittney Thomas
5 stars
February 16
On time and fast installation
On time and fast installation! Very responsive. Great product.
Leslie Bettes
5 stars
February 13
The sale person was very kind and …
The sale person was very kind and friendly and they had the net in by the end of the week.
Luke
5 stars
February 06
Lavandis and Mike are great!
Lavandis and Mike are great! Showed up when they said they would, we’re very professional, and explained everything to me! I would definitely recommend katchakid to families with little ones or even other people like us who may not have kids but have a lot of friends with them! Great job guys!
SB
5 stars
February 01
Fantastic Work!
Lavandis and Mike did a fantastic job installing the katchakid net. They kindly waited for me to get home so they could show me how it works and how to operate it. Thank you!

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