When we purchased our home, it came with a pool net for the pool, but no instruction on how to use it (not to mention no indication of how old the net was! We are certain it was from KatchAKid, but it's older than their digital records so we know that is too old to use!). We didn't have any kids at the time, but now that we do, we knew we needed a way to keep our daughter and her friends safe in our yard. Bobby measured our pool and gave us a quote, and the ordering process was smooth. Lavandis and Mike came by to install it this morning (a longer process than I thought, but not much can be done about that), and the net looks fantastic. We are very happy with the net and KatchAKid.